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Passenger journeys increasingly depend on reliable mobile performance

Transport hubs are mobile-first environments where passengers rely on smartphones for tickets, travel updates and navigation throughout their journey.

Indoor mobile infrastructure provides 4G and 5G coverage inside stations and terminals, also known as in-building mobile coverage, ensuring reliable mobile performance across concourses, platforms and underground areas.

Relevant for:

Airport authorities and terminal operators

Developers of mobility hubs and interchanges

Owners of transport terminals and stations

Operators of large passenger facilities

Reliable mobile performance for complex passenger environments

Transport hubs bring together large numbers of passengers, staff and operational systems in complex infrastructure environments:

Reliable mobile performance for complex passenger environments

Transport hubs bring together large numbers of passengers, staff and operational systems in complex infrastructure environments:

Mobile tickets and boarding passes
Passengers increasingly rely on smartphones for tickets, boarding passes and digital travel documentation throughout their journey.

Navigation and travel information
Real-time travel updates, platform changes and wayfinding apps depend on reliable mobile access inside terminals and stations.

Passenger communication
Travellers rely on mobile devices to coordinate pickups, share travel updates and stay connected during delays or disruptions.

Operational staff communication
Transport staff coordinate operations across terminals, platforms and service areas using mobile communication.

Large structures and underground infrastructure
Transport hubs often include reinforced concrete, underground platforms and complex infrastructure that significantly weaken outdoor mobile signals.

Passenger safety and emergency communication
Reliable indoor coverage ensures that passengers and staff can contact emergency services anywhere within the facility.

“Reliable mobile infrastructure supports both
passenger experience and operational efficiency.”

Protecting the long-term value of transport infrastructure

Transport hubs are evolving into digital mobility platforms where passenger experience and operational efficiency increasingly depend on connectivity.

More than 70% of airline passengers now use mobile boarding passes, reflecting the shift toward mobile-first travel services

IATA Global Passenger Survey

Passenger expectations for real-time travel information and digital ticketing continue to increase

Large transport hubs can handle tens of thousands of passengers per day, creating high demand for reliable mobile connectivity.

Many stations and terminals include underground or shielded environments where outdoor mobile signals are weak or unavailable.

Shared indoor mobile infrastructure avoids fragmented operator deployments and simplifies infrastructure management for transport authorities.

Energy-efficient digital infrastructure supports sustainability goals across large transport estates.

Our future-ready indoor mobile infrastructure for transport hubs

Proptivity delivers fully shared indoor small cell infrastructure designed for high-density passenger environments.

A fully digital signal path from operator to user for consistent high performance

Fan-less antennas that operate silently in demanding travel environments 

Compact, minimalistic hardware designed to blend into modern interiors 

Up to 80% lower energy use compared to legacy indoor systems

One agreement enabling all mobile operators in the building

Full design, installation and 24/7 operation under one accountable partner

Frequently asked questions about indoor mobile infrastructure in transport hubs

Future-proof your transport hub

See what a future-proof infoor mobile infrastructure could look like in your property

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Transport Hubs